This Policy covers paid purchases in the Game (where monetization is enabled).
Virtual items and currency are digital content delivered instantly. Once credited to your account, refunds are generally not possible, except as required by law.
You were charged but the item was not credited due to a technical error.
A double charge for a single purchase.
Other cases provided by consumer-protection law.
Email panterramail@gmail.com with the date, amount and a description of the issue. We will review your request within a reasonable time (typically up to 14 days).
TerraVetera · panterramail@gmail.com